point lead score
Built from five parts, each with a stated reason.
Agents and teams
Find the leads that need attention before they go cold.
A daily queue for every agent, and a clear view of the exceptions for every manager.
From the AnchorIQ dashboard. Sample data.
100
30
minute target
For first contact. A miss escalates to the team leader.
5
work queues
Overdue, new, follow-ups, retries and reactivation.
The screens behind it.
Point at a screen to see what it shows and what is included.
{{n.p}}
{{n.b1}}
{{n.b2}}
{{n.b3}}
{{n.cta}}Sample data
Scores you can explain.
Each lead scores out of 100 from five parts: fit, intent, engagement, recency and contactability. Every part shows its reason.
Fit 30, intent 25, engagement 15, recency 15, contactability 15
Managers can adjust a score, with the reason logged
Outcomes, not clicks.
A call, message or email is logged as opened until the agent records what happened: answered, no answer, invalid number, viewing booked, call back later or not interested.
Each outcome updates the stage and the next task
Do not contact removes a lead from every queue
The loop every lead follows.
A lead stays in the loop until it is won, lost or parked with a date to revisit. Point at a step to highlight it.
How it works in the dashboard.
- Open My dayThe queue shows what is due, with a score and a reason on every lead.
- Contact and record the outcomeCall, message or email, then record what happened. The stage and next task update.
- Leaders review exceptionsOverdue and escalated leads surface on the team leader home screen.
Give every agent a clear next call.
See the queue and scorecards on a walkthrough.
The decisions it helps you make.
Who needs coaching
Scorecards show response time and stage mix per agent.
Which leads to reassign
Overdue and escalated leads are listed for the team leader.
Whether slow replies cost deals
Response time sits beside conversion for every team.
Good to know.
Is the lead score a black box?
No. It is a points formula with five parts, and each part shows why it scored as it did.
Does AnchorIQ change the CRM?
Not by default. It is reporting only unless you choose to turn write-back on.
What happens to leads that never answer?
After the attempt limit they move to Future prospect with a date to revisit.
Keep exploring.
Sales and leadsEvery lead from first enquiry to closed won.MarketingSpend judged by qualified leads and wins.Listings and portalsInventory and portal quality, with what to fix.Executive and reportingResults, goals, reports and alerts.IntegrationsThe marketplace of connections.Mobile appLeads, pipeline and alerts on your phone.